Jivanjyot ayurveda Return Policy

1. Eligibility for Returns

Your item must be unused and in the same condition as when you received it.

Items must be returned within 7 working days of the purchase date.

All items must be returned in their original packaging.

2. Non-Returnable Items

• Perishable products such as food, vitamins, and herbs.
• Personal care and hygiene items, including skincare and essential oils.
• Customized or personalized items.

3. Return Procedure

Contact our customer support at https://jivanjyotayurveda.in/ within 7 days of receiving your product to obtain a return authorization.

Provide your order number, a description of the item you want to return, and the reason for returning it.

Our customer service team will give you further instructions, including the return address.

4. Exchange or Refund

After inspecting the returned item, we will notify you of the approval or rejection of your return.

Refunds will be processed within 10 business days to the original payment method.

If you prefer an exchange, it will be processed as soon as possible, depending on product availability.

5. Shipping Fees

Return shipping costs are the customer’s responsibility unless the return is due to our error or a damaged item.

6. Cancellations

Contact us as soon as possible if you wish to cancel an order. Orders cannot be cancelled after they have been shipped.

7. Damaged or Defective Items

If you receive a damaged or defective item, please notify us immediately for guidance on how to return the item for a replacement or refund.

8. Contact Details

If you have any questions or concerns about our return policy, please contact https://jivanjyotayurveda.in/.

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